Rooms help

Add more Microsoft 365 calendar accounts

Connect several admin accounts so every room syncs, even ones only one person can see, and so sync survives someone leaving.

Plan: All plansWho can do it: Admins4 steps

Before you start

  • Microsoft 365 is connected in Lobby.
  1. 1

    Open Calendar accounts

    Go to Settings and find Calendar accounts on the Microsoft 365 card. Each connected account shows when it was last used for a sync.

    Your Microsoft 365 connection and its calendar accounts, in Settings.
  2. 2

    Connect another account

    Click Connect another account and sign in with the other Microsoft 365 account. Anyone with access to Lobby Rooms who signs in with Microsoft 365 is added here automatically too.

    Your Microsoft 365 connection and its calendar accounts, in Settings.
  3. 3

    Let Lobby pick the right account

    On the next sync, Lobby tries each connected account for each room and keeps using the one that can read it. You don't need to assign accounts to rooms.

  4. 4

    Remove an account you no longer need

    Click Remove next to the account. Rooms it covered re-scan the remaining accounts on the next sync.

What happens next

Lobby keeps spare accounts working in the background, so a backup account doesn't expire just because it hasn't been needed for a while.

Tips

  • An account marked 'Needs reconnect' has lost its permission. Sign in with it again using Connect another account.

Related guides

Still stuck?

Open Support at the bottom of the dashboard sidebar and send us a ticket. We reply by email, in the same thread.

Prefer email?

Write to support@usethelobby.com and include your organisation's domain.