Team and billing
Invite colleagues, choose who can change what, and manage your plan.
Invite your team and choose roles
Give colleagues access to the dashboard as an Admin or a Viewer, and handle join requests.
Choose a plan and understand the free screen limit
What Free, Unlimited and Pro include for Rooms, how the 3 active screens on Free are counted, and how to change plan.
Questions about team and billing
How many screens can I use for free?
Up to 3 active screens. Rooms, boards and inactive screens don't count towards the limit.
Do virtual screens and boards count towards the limit?
Yes. Every active screen counts as one, whatever it shows. A board on one TV counts as one screen, however many rooms it shows.
What happens if I downgrade?
Nothing is deleted. Screens above your new limit show Upgrade required, and Pro features such as templates and self-hosted screens stop applying until you upgrade again.
Does a colleague need a Lobby account to see a screen or book a room?
No. Screens are shown to everyone, and booking happens in the person's own calendar. Only people who manage Lobby need an account.
Still stuck?
Open Support at the bottom of the dashboard sidebar and send us a ticket. We reply by email, in the same thread.
Prefer email?
Write to support@usethelobby.com and include your organisation's domain.