Rooms help

Pro features

Battery alerts, self-hosted screens, finer refresh control and room feedback for offices that need more.

Questions about pro features

What is a self-hosted screen?

A TRMNL or reTerminal device that connects to Lobby's own EU server instead of the TRMNL cloud. It's a Pro feature and adds refresh rate control, active hours and Smart Updates.

How do I know when a battery is low?

On every plan, the Overview page tells you when screens need charging soon. On Pro, battery alerts email your admins and can show a charge-me notice on the screen.

Still stuck?

Open Support at the bottom of the dashboard sidebar and send us a ticket. We reply by email, in the same thread.

Prefer email?

Write to support@usethelobby.com and include your organisation's domain.