Rooms help

Book a room from the screen's QR code

Scan the QR code on a room's screen to start a booking in your own calendar, and choose what the QR does.

Plan: All plansWho can do it: Everyone can scan; admins change the settings5 steps
  1. 1

    Scan the QR code

    On any room screen, point your phone's camera at the QR code next to 'BOOK ON:'. Your own Google Calendar or Outlook opens a new event with the room already added.

  2. 2

    Save the event

    Set the time if you need to and save the event as you normally would. You don't need a Lobby account.

  3. 3

    Watch the screen update

    The screen shows the new booking after its next sync and refresh.

  4. 4

    Admins: choose what the QR does

    Open Rooms, click the room, open the Settings tab and find Booking & QR. Choose whether the room is added as an attendee, as the event location, or both, then click Save changes.

    Booking & QR controls what happens when someone scans the screen.
  5. 5

    Microsoft 365: Outlook or Teams

    On Microsoft 365, under When the QR is scanned, open, choose Outlook calendar for a new Outlook event or Microsoft Teams to start a new Teams meeting with the room invited.

    Booking & QR controls what happens when someone scans the screen.

What happens next

Changes to these settings reach the room's screens within 5 minutes.

Tips

  • Lobby never creates the event itself. The booking is made in the person's own calendar, so normal calendar rules apply: if you can't book the room in your calendar, the QR code won't change that.
  • Printing your own signage? Untick Show the booking QR code on screens to remove it.
  • Keep Add the room as an attendee on for the broadest compatibility. At least one of the two options always stays on.
  • On Pro, Custom booking link sends the QR code to your own booking or payment page instead. The link must start with https://.

Related guides

Still stuck?

Open Support at the bottom of the dashboard sidebar and send us a ticket. We reply by email, in the same thread.

Prefer email?

Write to support@usethelobby.com and include your organisation's domain.